Luxeway Coaches (“we”, “us”, or “our”) operates the website https://luxewaycoaches.co.uk (the “Site”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site and the choices you have associated with that data.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:
Personal Data When you fill out our quote form or contact us, we may ask you to provide:
  • Name
  • Email address
  • Phone number
  • Postal code / location
  • Destination city
  • Travel details (date, number of passengers, trip type)
Usage Data We may also collect information on how the Site is accessed and used. This may include your computer’s IP address, browser type, pages visited, and time spent on pages.

2. How We Use Your Information

Luxeway Coaches uses the collected data for:
  • Quotes and bookings: Preparing and sending price quotes
  • Contact: Calling or emailing about your inquiry or booking
  • Service improvement: Analyzing usage to enhance our website
  • Marketing (with consent): Promotional offers if you opt in

3. Data Sharing

We do not sell, trade, or rent your personal data to third parties.
We may share information only with:
  • Trusted service providers who assist our business (payment processors, CRM systems)
  • Legal authorities if required by law

4. Data Security

We use reasonable measures to protect your information. However, no Internet transmission is 100% secure.

5. Your Rights

You may have the right to:
  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
Contact us to exercise these rights.

6. Cookies

We use cookies to track activity on our Site. You can set your browser to refuse cookies.

7. Third-Party Links

We are not responsible for the privacy practices of external websites linked from our Site.

8. Children’s Privacy

We do not knowingly collect data from anyone under 18.

9. Changes

We may update this policy. Changes will be posted on this page with an updated date.

10. Contact Us

Luxeway Coaches